80% of Roofing Business Comes From Word-of-Mouth Referrals
78% of Customers Said Communication Was the Most Important Factor When Choosing a Roofing Contractor.
DON'T LEAVE IT UP TO CHANCE!
Builder Ops provides you with a dedicated customer support team tailored to the roofing industry. Our team acts as an extension of your company ensuring that every customer interaction is handled with the professionalism and care your brand represents.
Do These Challenges Sound Familiar?
Your sales team is losing time selling because they are handling customer service issues.
Your inbound volume is so high that your owners are working all day and night trying to keep up with inquiries.
You're overwhelmed with customers looking for updates which takes you away from pursuing new sales leads.
You're unable to handle warranty claims in a timely fashion leading to upset customers.
Builder Ops Can Help!
Omni Channel Customer Service
Our customer service software allows us to handle customer service inquiries in whatever form you and your customers prefer.
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What We Do
GENERAL INQUIRIES
INSPECTION SCHEDULING
WARRANTY CLAIMS & FOLLOW UPS
